If you have specific needs, or rooms not addressed by any of these packages, then feel free to contact us and we will quote you a custom package.
Refund Policy: By the time you receive your design plan we have already committed many hours to your custom project and cannot resell it to someone else. Therefore there are no refunds for E-Design projects, however if for any reason you have concerns about your project, we are committed to work with you to find a solution. We will revise your design plan one time, free of charge, based on your comments. Any further revisions can be provided by purchasing a $75 hourly consultation.
Product Availability Policy: We will recommend online, retail products to you in the design plan you receive. Décor Revolution provides you with a 30-day guarantee on product availability. If any of our recommended products become unavailable from the online retailer within this given time frame, we will gladly recommend replacement options. After that time, if any of your purchases are out of stock or inaccessible, it will be up to you to use our suggestions as inspiration to find comparable replacements on your own.
Design Plan Ownership: Your design plan belongs to you and you may do what you wish with it. For your convenience we permanently host your design plans on our server so that you can come back and review it at any time. From time to time we may choose to use your design plan as an example for others to see. If you wish to keep your design plan private than please inform us of this and we will email you a PDF version of your design plan instead of hosting it online. You will still have a beautiful design plan but will miss out on some of the convenient features built into our Design Planner.